Payment Policy

ACCEPTANCE:

Credit cards are accepted for the following items:

  • Payment for monitoring services
  • Advance payment of residential or commercial service
  • Payment for outstanding invoices for service or install

REFUNDS:

Refunds will not be given for services which have already been performed. Any overpayment gets applied to the following month of services.

CANCELLATIONS:

Cancellations for monitoring services must be received by written notice at least 30 days prior to contract end or next
invoice due date. Contracts will auto-renew without written notice of cancellation.